Saturday, October 19, 2024
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New York

UserZoom: Raises $100M in Funding

  • UserZoom, a San Jose, CA-based Experience Insights Management (XIM) platform, raised $100M in funding
  • The round was led by Owl Rock
  • The company intends to use the funds to build out its XIM solution
  • The company also announced the acquisition of EnjoyHQ, an experience insights hub, to bolster its ResearchOps (ReOps) capabilities
  • EnjoyHQ allows researchers to centralize and organize customer feedback and research findings into a single location, helping teams to consolidate and collaborate regardless of where that data originated from
  • With offices in four countries, the company serves global brands such as Google, Oracle, Aetna, Santander, News UK and half of the Fortune 100

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