- Partnership Announcement: Tompkins Community Bank, headquartered in Ithaca, has selected NCR Atleos’ ATM-as-a-Service (ATMaaS) to modernize its self-service channels in New York and Pennsylvania.
- Scope of Service: Atleos will handle Tompkins’ ATM fleet management, covering hardware, software, cash management, processing, security, and installation.
- Bank Statement: Martin Cross, SVP of banking operations at Tompkins, says this partnership enables the bank to offer new features efficiently and reduce staff time spent on ATM maintenance.
- Bank Background: Established in 1836, Tompkins Community Bank provides consumer and business financing, investment, and wealth management services.
- Industry Trend: Tompkins joins other US financial institutions adopting Atleos’ ATMaaS in 2023, including Grow Financial, Arizona Financial, Black Hills Federal, and NuMark Credit Union.