How Revolut’s innovative approach to compliance is reshaping corporate culture
Highlights:
- Revolut’s proprietary Karma system tracks employee behavior against risk and compliance processes, directly influencing bonuses.
- The system promotes collective responsibility and covers over 30 compliance processes, as detailed in Revolut’s 2024 annual report.
- Despite challenges in securing a UK banking license and recent fines, Revolut reported significant financial growth with $1 billion net profit in 2024.
Story Summary: Revolut has expanded its Karma system, a points-based mechanism designed to monitor employee adherence to risk and compliance protocols. This innovative approach links staff bonuses to their behavior, fostering a culture of collective responsibility. The system now encompasses over 30 compliance processes, serving as both a feedback tool and a risk oversight engine.
Despite facing regulatory hurdles, including a €3.5 million fine for anti-money laundering deficiencies, Revolut has demonstrated robust financial performance, with a net profit of $1 billion in 2024. This initiative underscores Revolut’s commitment to enhancing its compliance culture while driving growth.