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Revolut’s Karma System: Linking Risky Behavior to Staff Bonuses

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How Revolut’s innovative approach to compliance is reshaping corporate culture

Highlights:

  1. Revolut’s proprietary Karma system tracks employee behavior against risk and compliance processes, directly influencing bonuses.
  2. The system promotes collective responsibility and covers over 30 compliance processes, as detailed in Revolut’s 2024 annual report.
  3. Despite challenges in securing a UK banking license and recent fines, Revolut reported significant financial growth with $1 billion net profit in 2024.

Story Summary: Revolut has expanded its Karma system, a points-based mechanism designed to monitor employee adherence to risk and compliance protocols. This innovative approach links staff bonuses to their behavior, fostering a culture of collective responsibility. The system now encompasses over 30 compliance processes, serving as both a feedback tool and a risk oversight engine.

Despite facing regulatory hurdles, including a €3.5 million fine for anti-money laundering deficiencies, Revolut has demonstrated robust financial performance, with a net profit of $1 billion in 2024. This initiative underscores Revolut’s commitment to enhancing its compliance culture while driving growth.

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