HomeBankingProvidence FCU taps Mahalo Banking for digital banking upgrade

Providence FCU taps Mahalo Banking for digital banking upgrade

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Providence Federal Credit Union, based in Milwaukie, US, is partnering with Mahalo Banking to enhance its mobile and online banking services for its healthcare industry members.

Facts

  • Providence FCU, located in Milwaukie, US, is collaborating with Mahalo Banking to upgrade its mobile and online banking experience.
  • Mahalo Banking, based in Michigan, specializes in providing solutions tailored for credit unions.
  • Providence FCU plans to create a more unified interface for its members, allowing seamless navigation between digital channels on both mobile and online platforms.
  • The upgrade includes the introduction of a 24/7 live chat option for member assistance and a personal finance management tool to help members assess their spending habits and improve their financial well-being.
  • Denny Howell, co-founder and COO of Mahalo Banking emphasizes their focus on designing a customized interface to meet the changing needs of the credit union’s membership base.
  • Established in 1962, Providence FCU is a non-profit institution serving over 16,000 members in the healthcare industry, offering affordable interest loans, higher savings yields, lower fees, and multilingual financial advice to improve financial well-being in this sector.
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