Newgen Software wins contract with Oman’s Development Bank

Newgen Software chosen by Development Bank (DB) for digital transformation.
DB, a government financing arm in Oman supporting SMEs, aims to enhance banking processes for a seamless, secure, and omnichannel customer experience.
Newgen’s intelligent process automation (BPM) and contextual content services (ECM) on the NewgenONE low code platform will be used.
Project execution in collaboration with Newgen’s platinum implementation partner, Ikyam Technologies.
Newgen’s solutions will manage the content lifecycle, optimize processes, and facilitate collaboration between front- and back-office teams.
The solution ensures compliance, secures business-critical information, and integrates with core banking and third-party systems for a unified experience.
DB aims for a paperless work environment, expecting increased efficiency, reduced costs, and elimination of process bottlenecks.
Mahmood Al-Yafai, Digital Transformation Program Director at DB, highlights goals to meet growing demand, scale operations, and enhance customer experience.
Newgen Software expresses pleasure in partnering with DB, emphasizing support for digital transformation goals and commitment to building a strong foundation for digital banking.