HomeBankingNative American-focused neobank Totem set to close down

Native American-focused neobank Totem set to close down

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  • Closure Announcement: Totem Technologies, a neobank founded in 2022 to serve Native Americans, announced it is shutting down. The news was shared by founder and CEO Amber Buker on LinkedIn.
  • Mission and Impact: Totem aimed to improve financial wellness and banking access for Native Americans. Over two years, it reached over 500 customers from more than 70 different tribal nations.
  • Services Provided: Totem offered current accounts with no minimum balances or monthly fees, as well as educational resources to boost financial literacy within the Native American community.
  • Business Model: The neobank focused on building an ethical business model to serve “risky” or “niche” populations by addressing broader community needs, such as payments and other value-added services.
  • Challenges: Buker noted that serving Indian Country requires building trust at a slower pace than what is typically expected by venture-backed companies, which contributed to the decision to close.
  • Funding and Launch: Totem launched its app in July 2023, after securing $2.2 million in pre-seed funding in December 2022, led by Raven Indigenous Capital Partners. Additional support came from Alloy Alchemist Fund, Debut Capital, Ruthless for Good, Candide Group, and a $125,000 grant from Amazon Web Services.
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