National Bank of Indianapolis: Moves to Jack Henry’s SilverLake System core
- National Bank of Indianapolis is the largest locally-owned national bank headquartered in greater Indianapolis
- Jack Henry a leading provider of technology solutions and payment processing services primarily for the financial services industry
- Migrated to the SilverLake System® core to meet growing commercial and small business demand
- Experienced notable growth, and wanted to add more automation and streamline back-office processes to drive efficiencies
- Decided to keep this model and move to the SilverLake System core, beginning the migration at the pandemic’s onset
- In addition to the new core, the bank also implemented the Banno Digital Platform™ to provide customers with more self-service options