HomeBankingMorocco’s CIH Bank taps Backbase for Engagement Banking platform

Morocco’s CIH Bank taps Backbase for Engagement Banking platform

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  • CIH Bank, based in Morocco, has partnered with Dutch digital banking provider Backbase to support its digital transformation.
  • The bank is deploying Backbase’s Engagement Banking platform, aiming to enhance capabilities in areas like lending, investments, and customer engagement.
  • This platform is expected to streamline onboarding processes for local customers and Moroccans living abroad.
  • CIH Bank, part of the CDG Group, specializes in real estate and hospitality financing.
  • Founded in 1920 and headquartered in Casablanca, CIH Bank has a balance sheet of approximately $8 billion and operates 336 branches and 716 ATMs across Morocco.
  • In 2020, CIH Bank implemented Finastra’s Fusion Corporate Channels and Fusion Trade Innovation systems to digitize corporate banking and automate trade and supply chain operations.
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