ING: Taking all necessary steps to ensure the wellbeing of employees
- ING is a global financial institution with a strong European base, offering banking services through its operating company ING Bank
- Safeguarding colleagues and protecting business-critical operations is also crucial for the servicing of customers
- Those customer-facing colleagues are the ones who keep ING accessible under difficult conditions
- Initial precautionary measures include guidance on hygiene, the provision of hand santisers in buildings
- Subsequently taken a number of steps to split operations and ensure the continuity and capacity of operations and systems
- ING’s central crisis management team is constantly monitoring the spread of coronavirus, and also oversees compliance with the measures taken
