- Help Lightning,Inc., a Birmingham, Ala.-based provider of virtual expertise software for enterprises to improve the productivity of their field service and call center organizations
- The round was led by Resolve Growth Partners
- The company intends to use the funds to scale the business and accelerate enterprise virtual expertise innovations
- Help Lightning provides virtual expertise software to companies across a variety of industries to improve their field service organizations
- Using existing mobile devices, the solution allows equipment experts to virtual collaborate with product onsite technicians
- Today hundreds of field service organizations and call centers across a variety of industries use Help Lightning’s virtual expertise software