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HomeBankingDigital Onboarding plans product and team expansion following $58m growth capital injection

Digital Onboarding plans product and team expansion following $58m growth capital injection

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  • Digital Onboarding secures $58 million growth investment from Volition Capital.
  • Founded in 2015 in Boston, USA, Digital Onboarding facilitates digital enrollment for banks and credit unions.
  • The platform initially launched with Digital Federal Credit Union (DCU) in 2017 and later expanded to Mariner’s Bank, CNB&T, and others.
  • Plans to use the investment to enhance onboarding and customer engagement platform with features like segmentation, profile management, machine learning, and marketing attribution.
  • Aims to double staff headcount by the end of the year and enhance support for existing customers.
  • Despite financial institutions’ digital transformation efforts, onboarding remains a critical stage for improvement.
  • CEO Ted Brown emphasizes the opportunity for financial institutions to simplify and streamline enrollment, leading to improved customer retention and loyalty.

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