- Capco is a global technology and management consultancy dedicated to the financial services industry
- Over the past year, more than ten million people in the UK have purchased products or services through a BNPL scheme
- BNPL allows consumers to delay or stagger payment when purchasing a product or service
- Capco polled over 2,000 individuals across four age categories between 18 and 65+ years of age on their BNPL usage
- The aim was to determine where BNPL fits within the wider consumer credit industry, to better understand consumer spending habits
- The survey was conducted during September and October 2020. It polled 2,016 respondents, 996 of whom were male and 1020 female
Capco: Survey highlights need for consumer education
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