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Black Hills Federal Credit Union tasks NCR Atleos with ATM management in new agreement

Black Hills Federal Credit Union (BHFCU) Partners with NCR Atleos for ATM Management

  • Objective:
    • Transform self-service banking for over 110,000 members in South Dakota
    • Simplify operations and replace aging ATM fleet
  • Partnership Details:
    • Partner: NCR Atleos, a subsidiary of NCR Corporation
    • Solutions: ATM-as-a-Service (ATMaaS) and ITM-as-a-Service (ITMaaS)
  • Scope of NCR Atleos Responsibilities:
    • Hardware management
    • Software management
    • Security
    • Installation
    • Maintenance
    • Cash management
    • Processing needs for self-service banking channels
  • Benefits Highlighted by John Buxton, CIO of BHFCU:
    • Easier access to cash and financial services for members
    • Streamlined business processes
    • Allows employees to focus on strategic initiatives
    • Faster and more efficient launch of new innovations
    • Improved overall member experience
  • Other Credit Unions Using NCR Atleos:
    • Grow Financial Federal Credit Union
    • VyStar Credit Union
    • Arizona Financial Credit Union (most recent, April)

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