Backbase: Partners with Microsoft to re-architect banking around the customer
- Backbase is on a mission to help banks re-architect around the customer and embrace the paradigm shift to a platform model
- Announced its global collaboration with Microsoft to help financial institutions move into the Engagement Banking Era
- The collaboration, which sees Engagement Banking Platform serving in the engagement layer within Microsoft Cloud
- Helps financial institutions re-architect banking around their customers and accelerate their digital transformation
- In order to re-architect banking around the customer, financial institutions must simultaneously modernize several layers
- The system of engagement that powers seamless customer journeys, from customer onboarding to managing day to day finances