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ArenaCX: Raises $2M in Seed Funding | Fintech InShorts: Latest fintech news, analysis by experts

ArenaCX: Raises $2M in Seed Funding

  • ArenaCX, a Raleigh, N.C.-based the customer service marketplace delivering on-demand support to businesses, raised $2m in seed funding
  • The round was led by Sovereign’s Capital
  • The company intends to use the capital to further enhance its software platform, including integrations with more customer support software providers
  • ArenaCX also provides a network of integrated contact centers that enable businesses to access the amount of support they need on demand
  • ArenaCX plugs directly into a business’ existing customer service software suite, using machine learning to categorize, prioritize
  • The software has native forecasting capabilities and dashboarding that gives support leaders total control over their operations

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