Friday, December 27, 2024

Arab National Bank in major upgrade of core banking system with Infosys Finacle

Arab National Bank (ANB) Upgrades to Infosys Finacle 11x:

  • Upgrade Details:
    • New Core Banking Solution: Infosys Finacle version 11x
    • Project Duration: 21 months
    • Staff Involved: Over 400 dedicated staff
    • Key Achievements:
      • Seamless migration of millions of records
      • Smooth transition from legacy systems in place for over 14 years
      • Rapid roll-out with minimal downtime
  • Project Impact:
    • Strategic Significance: Described as a major leap forward and a new chapter in banking by CIO Naif Alharbi
    • Goals: Future-proof banking technology and improve customer satisfaction
  • Bank Overview:
    • Rank: Among the top ten largest banks in the Middle East
    • Branches: Around 150 branches in Saudi Arabia, international branch in London, UK
    • Client Base: Retail and business clients
    • Notable Partnership: Bank partner of Cashee, a mobile banking app for kids and teens
    • Major Shareholder: Jordan’s Arab Bank (40% stake)
  • Infosys Finacle Presence:
    • Other Users in the Region: Al Ali Bank of Kuwait, Emirates NBD, Industrial Bank of Kuwait, Zand Bank

The successful upgrade marks a significant technological advancement for ANB, highlighting the bank’s commitment to enhancing its banking services and customer satisfaction.

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