Arab National Bank (ANB) Upgrades to Infosys Finacle 11x:
- Upgrade Details:
- New Core Banking Solution: Infosys Finacle version 11x
- Project Duration: 21 months
- Staff Involved: Over 400 dedicated staff
- Key Achievements:
- Seamless migration of millions of records
- Smooth transition from legacy systems in place for over 14 years
- Rapid roll-out with minimal downtime
- Project Impact:
- Strategic Significance: Described as a major leap forward and a new chapter in banking by CIO Naif Alharbi
- Goals: Future-proof banking technology and improve customer satisfaction
- Bank Overview:
- Rank: Among the top ten largest banks in the Middle East
- Branches: Around 150 branches in Saudi Arabia, international branch in London, UK
- Client Base: Retail and business clients
- Notable Partnership: Bank partner of Cashee, a mobile banking app for kids and teens
- Major Shareholder: Jordan’s Arab Bank (40% stake)
- Infosys Finacle Presence:
- Other Users in the Region: Al Ali Bank of Kuwait, Emirates NBD, Industrial Bank of Kuwait, Zand Bank
The successful upgrade marks a significant technological advancement for ANB, highlighting the bank’s commitment to enhancing its banking services and customer satisfaction.