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ANZ invests in mule account detection solution to help fight fraud

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Australian bank ANZ is investing in new security tech to detect mule accounts, often run by vulnerable individuals tricked into transferring illicit funds for criminals. The bank’s AI-powered system, following a successful pilot, will be deployed by September to identify high-risk accounts and will be supported by a dedicated mule detection team.

Facts

  • ANZ is enhancing its fraud prevention efforts by implementing mule account detection capabilities.
  • Deployment of mule detection technology is planned for September.
  • Mule accounts involve people recruited by criminals to transfer illegally obtained funds or goods.
  • Money mules receive funds into their accounts and transfer them, often through other financial institutions or cryptocurrency.
  • Mule accounts are challenging to detect due to the involvement of vulnerable individuals who believe they’re part of a job or investment opportunity.
  • ANZ successfully tested the mule detection technology in April, identifying nearly 1,400 high-risk accounts.
  • The technology utilizes artificial intelligence and machine learning.
  • ANZ plans to integrate the technology into its security systems by September.
  • A dedicated mule detection team will work alongside ANZ’s customer protection specialists.
  • Identifying and blocking mule accounts deprives criminals of resources and disrupts their operations, according to Shaq Johnson, ANZ’s head of customer protection.
  • Customers are advised to remain vigilant against unsolicited contact and fund transfer requests to protect themselves.

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