Fibank: The first Bulgarian bank to offer ATM services for the blind
- Fibank aspires to be one of the finest banks in Bulgaria and the Balkan region, recognised as a rapidly growing
- Successfully implemented voice menus in some of its ATMs to help blind people withdraw money from them
- The service is available on 60 devices of the bank located in key locations in major cities
- The innovation is in line with the best global banking practices to facilitate the use of everyday banking by the visually impaired
- ATMs provide audio instructions so that people who cannot read the menus can operate the machine without assistance
- Each transaction step is explained, allowing the visually impaired to fully utilize the ATMs
