Iliad Solutions: Announce the appointment of Lisa Forsythe, as Customer Success Manager
- Iliad Solutions, a worldwide leader in payments testing, is pleased to announce the appointment of Lisa Forsythe as CSM
- She brings over 14 years industry experience gained at TSYS, a Global Payments company
- Based in the US, Lisa will play an integral role in developing Customer Success for international clients
- As part of the business’ wider operational team, she will have direct accountability for driving success into long-term relationships
- Lisa will help clients realise a great return on investment through sharing of platform best practice and providing system expertise
- She will also be responsible for ensuring internal standards and processes are met leading to customer retention