- Partnership: Commerce Bank, a $30.6 billion-asset regional bank headquartered in Kansas City, has partnered with FIS to implement a new loyalty program management platform.
- FIS Solutions: The bank will use FIS’ loyalty engagement solutions and APIs, benefiting from enhanced customer marketing, faster product rollouts, and backend process support (e.g., reporting, fulfillment, and customer servicing).
- Key Feature: Commerce Bank will utilize FIS’ Premium Payback real-time loyalty program, allowing customers to redeem reward points instantly at point-of-sale (POS) for cash savings, encouraging increased cardholder engagement.
- Upgrade Goal: The partnership aims to shift Commerce Bank’s loyalty model from a transaction-based program to one that fosters long-term customer engagement.
- Bank’s Growth Strategy: Commerce Bank continues to expand digital capabilities through partnerships, using the Temenos core banking system since 2022, adding Temenos Infinity loan origination in February, and integrating FedNow in May.
Commerce Bank partners FIS for loyalty programme management platform
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