Earl Shilton Building Society hires Natalie Balderson as transformation change manager

New Appointment:
- Position: Transformation Change Manager
- Appointee: Natalie Balderson
- Objective: Strengthen digital options for over 14,000 members in Leicestershire, UK
Role and Responsibilities:
- Oversee and lead organisational change
- Enhance systems, processes, and operational efficiency
Professional Background:
- Previous Employer: Skipton Building Society
- Tenure: Nearly 30 years
- Roles: Progressed from operations to product owner
- Achievements: Executed outsourcing model for customer communications, integrated third-party systems for a digital-first approach
Recent Appointments at Earl Shilton:
- Helen Stevens as non-executive director (March)
- Harry Modha as telephone business development manager (May)
Business Growth and Strategy:
- Total Assets: £162 million (2023 financial statement)
- CEO Paul Tilley’s Statement:
  - Commitment to a transformative digitisation strategy
  - Revised contractual arrangements with key technology partner (2022)
  - Progress towards full cloud migration for operational resilience
  - Planned review of IT strategy and functionality
  - Focus on mortgage origination via intermediaries and developing online onboarding for new savings members with electronic withdrawal facilities

Strategic Focus: Strengthening digital options and improving operational efficiency.
Digital Transformation: Commitment to digitization and cloud migration to enhance service delivery.
Experienced Leadership: Natalie Balderson brings extensive experience from the Skipton Building Society.
Business Growth: Recent hires and strategic advancements driven by business growth.